77dv Privacy Policy

Section 01

Introduction and Scope

77dv is an online casino and sports betting platform that provides entertainment services to users in Bangladesh. We place the highest importance on the protection and privacy of personal information collected through our platform.

This Privacy Policy explains what information 77dv collects, why it collects it, how that information is used, and what steps we take to protect your information. This policy applies to our website https://77dv.cam and all associated digital services.

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Section 02

What Information We Collect

77dv may collect your information from various sources. The categories of information collected are described in detail below:

2.1 Registration and Identity Information

• Full name (legal name)
• Date of birth (for age verification — service is available to users aged 21 and above only)
• Valid email address
• User-created password (stored in encrypted form)
• National ID number or other government-issued identification (for identity verification when required)

2.2 Financial Transaction Information

• Mobile number linked to bKash, Nagad, Rocket, or Upay accounts (for transaction purposes only)
• Deposit and withdrawal history
• Transaction dates and amounts
• Payment confirmation reference numbers

2.3 Device and Technical Information

• IP Address
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system information
• Cookie and session data
• Site access and activity logs

2.4 Gaming Activity Information

• Play history and betting records
• Bonus usage and wagering information
• Account settings and preferences
• Details of communications with customer support

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Section 03

Purpose of Data Collection

77dv collects and uses your personal information only for the following legitimate purposes:

• Account Management: To complete your registration process and maintain account security.
• Identity Verification: To confirm age and prevent fraud.
• Financial Transaction Processing: To correctly process deposit and withdrawal requests.
• Customer Support: To resolve issues, answer questions, and ensure the necessary assistance is provided.
• Responsible Gaming: To monitor user gaming behavior and take protective measures when needed.
• Security and Fraud Prevention: To prevent unauthorized access, money laundering, and other criminal activity.
• Service Improvement: To further improve the user experience and add new features.
• Marketing Communications: To inform you about relevant offers and promotions if you have given your consent.

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Section 04

Data Storage and Protection

77dv applies industry-standard security technology to protect your personal information. Our security measures are as follows:

• SSL Encryption: Our entire website is protected by 256-bit SSL/TLS encryption, which keeps all data exchanged between your browser and our servers secure.
• Password Hashing: Your password is never stored directly — it is kept only as an encrypted hash.
• Access Control: Only authorized staff may access your information, and only for specific necessary purposes.
• Regular Security Audits: Our systems are tested through regular security audits.
• Data Backup: Regular backups are taken to protect your information.

The data retention period depends on the type of information and legal requirements. In general, necessary legal and financial records are retained for a defined period even after an account is closed.

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Section 05

Sharing Information with Third Parties

77dv does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment Processors: Only the necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Providers: With technology partners who assist in operating our gaming software and platform — who are required to comply with our privacy standards.
• Legal Requirements: If providing information is required by court order or applicable law.
• Fraud and Crime Prevention: To assist relevant authorities in investigating money laundering or other financial crimes.

All third-party partners are bound by strict data protection agreements and may use information only for the specified purposes.

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Section 06

Cookie Policy

Cookies are used on the 77dv website. A cookie is a small data file stored on your device that helps us improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for managing login sessions and security. Without these, the site will not function properly.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to generate anonymous statistics about site usage, which help improve the quality of our service.

You can control cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

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Section 07

Your Rights

As a user of 77dv, you have the following rights:

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
• Data Correction: If there is any error in your information, you have the right to request a correction.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal and regulatory obligations.
• Opting Out of Marketing Communications: You may request to stop receiving promotional emails or notifications at any time.
• Restricting Data Processing: In certain cases you have the right to request that the processing of your information be restricted.

To exercise these rights, contact our customer support team. We will process any valid request in a timely manner.

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Section 08

Protection of Minors' Information

77dv provides services only to individuals aged 21 and above. We do not knowingly collect or process the personal information of any minor.

Age is verified at the time of registration. If we learn that a minor is using our services, their account will be closed immediately and all collected information will be deleted.

If you believe a minor is using our platform, please contact us immediately.

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Section 09

International Data Transfers

77dv's technology infrastructure may operate on servers in various countries. If your information is transferred or stored outside Bangladesh, we ensure that it remains protected in accordance with the standards of this privacy policy.

All our international data transfers include the applicable legal safeguards, and partner organizations are required to comply with appropriate data protection standards.

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Section 10

Changes to This Policy

77dv reserves the right to update this privacy policy when necessary. If any significant change is made, we will notify you in an appropriate manner — such as by sending a notice to your registered email or by posting a clear notice on the site.

The date of each update will be noted at the top of this page under "Last Updated". If you continue using our services after a policy update, you will be considered to have agreed to the terms of the new policy.

We therefore recommend that you visit this page regularly.

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Section 11

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer support team. Our team is fully able to assist you in Bengali.

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